Body language plays a large role in communication. When one is talking on the phone, he does not see with his eyes that the other person is listening, so he tends to get irritated. When I am voice calling someone, I find that I shout the receiver's name quite a lot. However, when video calling, I am more relaxed and laid back. Video calling services, such as FaceTime or Skype, could be on the road to replacing traditional voice communications.
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